Outcomes - Selected Case Summaries
Categories
 Complaint against Fairbanks Prison (HMCIPS)
Early Resolution | 29 August 2023
Her Majesty's Cayman Islands Prison Service (HMPS)
The complainant is an inmate at the Fairbanks Women Prison, who has alleged lack of access to her personal files, inconsistent counselling for specific addictions, lack of professionalism/bullying by several persons of same nationality employed at Fairbanks.
During the mediation process with the ICP officer for Prison Services, miscommunication was addressed.
Forms were provided but unrelated to her specific complaint, so the sample was sent to the prison for distribution directly to the Complainant.
The complainant was provided with forms and reminded that the Ombudsman is not authorised to investigate personnel matters such as hiring and the discipline of employees.